This part describes my travel experience during the 7-day
Alaska Cruise with Glacier Bay from Seattle on board Norwegian Pearl in May
2018.
We
built up the tempo of the cruise by reaching Seattle on a 36-hour Amtrak train
ride from Los Angeles; being wined and dined luxuriously in their sleeper
cabin. During the journey, at the
smoking stop I met a co-passenger family group from Britain who were heading to
Seattle to board the same cruise as ours.
They had done their booking online a year in advance, and had received
the dining and beverage package. We
reached Seattle on Saturday at 8:00 pm, and had a relaxed stay in our
relative’s house. Our cruise was to sail
on Sunday at 4:00 pm. Check in starts
from noon, and last check in is 2 hours before departure of the ship. We reached the Pier 66 at 2225 Alaskan Way, Seattle
at 1:00 pm. The big bags had to be
dropped off first before proceeding to check in, which is an elaborate process
by itself. The screening of handbag is
very thorough, and no liquid including water is allowed to be carried in. This is to prevent people from carrying in
their own alcoholic beverage. Even empty
water bottles are to be thrown out. At
the next stage, passport/visas are checked, a credit card is taken for the file
to meet on board expenses, passports are deposited to facilitate Canadian
immigration and then room keys cum ship identity cards are issued to each and
every passenger. The key card holds
information about the passenger identity as well as billing/payment
details. It took about an hour from
reaching the pier when we finally stepped in to the ship through the 6th
floor deck.
This
is a good occasion to describe the ship.
It is larger than anything I have ever stayed before- even bigger than
some of the very large Las Vegas hotels.
Built in 2006 and refurbished in 2017, Norwegian- Pearl is a 93,530 ton
behemoth, with 965 feet length and 13 decks.
The ship accommodates 2394 guests and 1072 ship crew. It has 1197 rooms, 16 bars and lounges, 6
complimentary restaurants/dining venues, 6 specialty dining venues with cover
charge, 12 elevators, duty free shopping arcade, two outdoor swimming pools, six
hot tubs, an open air deck surrounded by sun beds and deck chairs,
jogging/walking track, basketball/volleyball/tennis court, fitness center,
bowling alley, art gallery, casino, library, card room, video arcade, chapel,
kids room, spa and one 13,000 sq ft Stardust theatre which can seat 1,016
guests. Still, this Jewel class ship now
qualifies as mid-sized- the company now operates Breakaway and Epic class ships
with 4000 passengers and is launching Leonardo class ships with 5000 passenger
capacity by 2025. Full detail about the
ship is available in https://www.ncl.com/sites/default/files/Norwegian-Pearl-ShipFeatures_May2017.pdf
As
we stepped in to the ship, we found ourselves in the 6th floor central
reception area. This is the social hub,
from where various dining/entertainment/information areas radiate out. Rooms were not yet ready; so people were
loitering, chattering excitedly, some ensconced themselves at the bar and some
others queued up at the customer service desk to ask questions. I was feeling quite lost- so holding on tight
to my room key which read as 10036, I joined the customer service queue. Soon a Guest Relations executive walked up
even before I reached the counter. He
turned out to be Raj from India. I later
learnt that several staff members are from India. He provided helpful initial guidance. Soon we were told we could proceed to our
room but immediately thereafter assemble first at the Stardust Theatre for a briefing
and then on the 13th floor open deck for the Sail Away Party. We walked up to the elevator along very
bright jewel-theme carpeting and went up to the 10th floor to walk along a long
aisle lined with rooms before we found our room on the Starboard (right) side. As we opened the room, we were charmed. The ocean-view Family Balcony Stateroom in
the mid-forward section was of size 205 sq ft.
The room was smartly designed and elegantly decorated. It had a comfortable double bed, a pull out
sofa bed and a wide berth which remains flushed to the ceiling until unlocked
by housekeeping staff. The room had a
cabinet, safe, wall mounted TV, tea-/coffee maker, mini bar and a well
appointed bathroom. The wide balcony
with two chairs and a table, separated from the room by floor-to-ceiling glass
door, was a highlight. It helped us to
experience the ever changing view and feel of the ocean and the landscape. Balcony Cabin
Picture Courtesy: www.cruisemapper.com
We
quickly placed our luggage and went up to the 12th floor deck. There was already a sea of people, all in
very casual attire, eating drinking and chatting by the poolside. DJ Franco and party band Energy Plus was
playing. The four hot tubs were already
full. We looked out of the glass lined
side of the ship and could see the pier moving away at 4:30 pm. The Seattle port was coming in to full view. We were sailing! We were hungry and wanted to eat. It took a while to figure out from where food
was coming from. The quest took us in to
the Garden Cafe on the same floor- where there is a nearly all-day buffet. I felt like a kid in a candy store looking at
the spread. It had 100+ types of snack
food temptingly laid out. We loaded our
plates and came out to the deck. A
colorfully-dressed flash mob soon appeared from nowhere and put up quite a
dance show. We shared a table with three
middle aged ladies. They told us they
were school friends and have come together from three different states of
United States to be on the cruise. It
was a perfect beginning of a fun-filled and hectic seven days on board
Norwegian Pearl. The rest of the evening
went in exploring the ship, stopping by places where contests and lucky draws
were being held, a dazzling dance acrobatics show at the Stardust Theatre and a
gala dinner at Garden Café. However,
within about four hours of leaving Seattle the ship ran in to choppy sea. At around 11 pm when I went to the open deck,
water in the two swimming pools was swishing wildly from one end to another and
people were swaying while walking across the deck. The gust of wind blowing across the open deck
was sending a shiver down the spine. The
rough weather continued for much of the next day too, which was a full sailing
day on open sea. It became progressively
better thereafter and became as benign as a flight ride by day four.
Our itinerary was as below:
Sun, 13-May 4:00 pm Ship
departs Seattle
Mon, 14-May full day At
sea
Tue, 15-May 2:00-10:00 pm Anchor
at Juneau, Alaska
Wed, 16-May 7:00 am - 8:15 pm Anchor
at Skagway, Alaska
Thu, 17-May Cruise Glacier Bay
Fri, 18-May 6:00 am - 1:30 pm Anchor
at Ketchikan, Alaska
Sat, 19-May 6:00 pm - 11:59 pm Anchor
at Victoria, British Columbia in Canada
Sun, 20-May 7:00 am Ship
arrives back in Seattle
Here’s a graph of the route:
The seven days of the cruise went
like a breeze. My highlights of the
cruise were on-board gourmet food; swim and hot tub on the 12th
floor deck of the ship; playing table tennis with Chinese and German fellow
passengers; watching fabulous shows in the evening; watching magnificent
sunrise from our private balcony; seeing mini icebergs float past us; witnessing
the wild beauty of the Glacier Bay National Park and the majestic Margerie
Glacier therein up close and personal; chatting with ship Officers; land
excursion in Juneau to see Mendelhall Glacier and whale watching at Auke Bay;
stroll in the quaint gold mining town of Skagway; pretending to be interested
in buying $10,000 mink coat and $30,000 fox skin blanket; enjoying super fresh
Alaskan salmon at Ketchikan; touching Canada land at Victoria, British Columbia
and taking a stroll in the small upmarket town; chatting with strangers and
connecting with friends from mid-sea using rationed wifi allowance. A super highlight of the trip was checking my
daughter’s ICSE result on day four of the cruise and finding out that she did
really well in her exams.
Every
day, a four page newsletter named Freestyle Daily was delivered to the
cabin. It contained weather forecast,
details of all entertainment events on board, location and timings of all
restaurants and bars on board, special event details such as guided ship
tour/liquor tasting/solo travelers meet & greet/art gallery events and
several other types of useful information.
There are too many events going on each day. When I am looking back at it, I feel we
should have collected it the previous evening and studied it with lot more
attention to plan our next day. But as
first-time cruise passenger, it all looked too new and overwhelming. For the first three days, we literally ended
up stumbling from one random thing to another without a strategy to maximize
the fun or optimize our time.
Highlight
of entertainment:
The exquisitely designed Stardust Theatre is the venue for the
big-ticket evening entertainment shows.
The first day show was a dance acrobatics show- Las Vegas style. The second day show was Duo Quintessence- a
dynamic man-woman duo displaying dazzling acrobatic artistry on stage,
encapsulated in a sleek visual presentation accompanied by elegant costumes and
dramatic lighting. The third day late
evening event, after passengers returned from land excursion in Juneau, was a
powerful vocal performance by Nicola Ward- Unscripted Journey. On day 4, Comedy Hypnotist Nadeen put up a
hilarious group hypnotism show, where he picked up members of the audience to
conduct the hypnotism. However, to a
critical mind, it appeared as if it was choreographed. On Day 5, stand-up comedian Eddie Clark
performed. The Day 6 show was the best
in my opinion. In this Legends in
Concert show, look-alikes of Michael Jackson, Elton John and Madonna not only recreated
the charm through their costumes and gait, but also sang or danced to perfect
imitation of the legendary artists. The
show had Vegas style stamped all over it.
In addition, live classical music with piano played daily at the Magnums
on Deck 6-perfect for the passengers who preferred to enjoy their evening
quietly over a glass of good wine. The
high-energy events such as cardio fitness class, karaoke and dance were at
other venues such as Spinnaker Lounge on the top Deck 13 and Bliss Lounge on Deck
7. The Crystal Atrium in the main lounge
area of the ship in Deck 7 had a variety of programs every day- ranging from
music bands, night movie, art and craft exhibition, ship presentation and
trivia with cruise staff, photography session, balloon twisting workshop,
documentaries on the Alaska region, other cruise destination
presentations. The shopping arcade
hosted attractive programs such as Guest the Carat Raffle at the Jewelry Shop
and whiskey/liquor tasting at the Duty Free Shop. Art appreciation workshops and auction
happened at the Art Gallery. Shopping
and Jewelry consultant Robbie created an early impression by distributing free
ship charms, and then motivated guests to indulge in shopping spree through his
presentations on shopping options at the ports of call and the specialty of the
jewelry that is sold in Alaska. The
Mandara Spa staff on the social deck 12 was always available to greet guests
with a smile and offered massage and spa to the guests. Several other events were happening everyday-
ranging from fitness, sports, lucky draws, contests (fun ones such as guess the
weight of a metal rhino), workshops, meet-up with cruise staff and Officers,
and so on.
Food: Simply stated, there
were took much food during the cruise.
The ship had 16 bars and lounges, 6 complimentary restaurants/dining
venues and 6 specialty dining venues with cover charge. The most popular place was the informal
Garden Café on the 12th floor social deck. It operated almost round the clock, serving
elaborate buffet. Breakfast was from
6:00-9:00 am, lunch from 11:30 am-2:00 pm, dinner from 4:00 – 9:30 pm and then
late night snacks from 9:30-11:30 pm.
Two cheerful staff members are positioned at the entrance during major
meal timings, spraying hand sanitizer on the palms of every incoming guest, and
sometimes strumming guitar while singing “I just wanna wash your hands”. The spread was lavish for each meal, and
lunch/dinner was multi-cuisine. There
was even a small Indian section. Five
other restaurants required a table booking to be done, and dress code was semi
formal. The Lotus Garden restaurant
served Asian fusion cuisine, O’Sheehan’s served prime rib, Summer Palace served
continental food and Topsiders Grill served grilled items. Six other specialty restaurants required
cover charge / a la carte charge- Japanese Sushi Bar, Cagneys Steakhouse,
Italian La Cucina, French Le Bistro, Brazilian Moderno and Japanese
Japanese. I have no doubt the beef, pork
and seafood in these places were excellent.
I enjoyed the salmon; but I was frustrated that the ship was serving
Norwegian salmon from its previous trip and not freshly caught Alaskan
ones. Finally, a note of dissent to the
F&B Director helped and Summer Palace served fresh Alaskan salmon towards
the end of the trip. Chocolate &
wine tasting sessions were conducted at Le Bistro- allowing guests to
experiment beyond recommended pairings.
Mixing and matching unrelated items from the elaborate buffet at Garden
Café was fun. Halfway in to the journey,
I developed food fatigue and ended up eating rice with dal from the Indian
section and French fries from the adjoining burger counter.
Shore
Excursions: The cruise offered large number of shore
excursions at the first three ports of call- Juneau, Skagway and Ketchikan. Juneau is the capital of Alaska and is the
largest city with a population of 30,000.
In Juneau, the top attractions are the 13-mile long Mendelhall Glacier,
gold mine tour, Tracy Arm Fjord and whale watching at Auke Bay. Adventure tour options such as zipline, sled
ride, sportsfishing and glacier lake canoeing are also available. While most are group tours, private tour
options on chauffeur driven hummer and seaplane are also available. We opted for a whale watching plus glacier
tour combo. The catamaran ride on Auke
Bay was excellent. But the whales were
benign humpbacks, which surface and dip like mermaids. The image I had in mind was that of blue
whale or Orca, which jump up dramatically from the water and make a full splash
landing. The sight of a colony of sea
lion in the Bay was quite exciting. The
stop at the Mendelhall Glacier Lake and the Visitor Center on its shore was charming
too. The placid lake had floating
icebergs, and the glacier descended gently on to the lake.
The
nest stop was Skagway- a gold mining town with a population of 800-1000. It was a sheer pleasure walking through the
wooden buckboard sidewalks along near-empty streets, which had more tourists
than residents. Quaint shops lined both
sides of the Dock Road, which is also the railhead of the White Pass &
Yukon Route established in 1898. The
gold mining museum captured the history of the town with imaginative display
and narratives. Several jewelry shops
were selling jewelry set with diamond and other precious and semi precious
stones. Tanzanite is a Canadian mineral
which is marketed quite aggressively to the Alaska tourists. I entered a caramelized popcorn shop which
offers unlimited sampling. It was so
good, I sampled generously and then bought to have more on board. In Skagway, tour options included an alluring
White Pass & Yukon Train ride, which charts a 40-mile dramatic route on
narrow gauge railroad and climbs to a 3000 foot elevation. The ride passes through Bridal Veil Falls and
features panoramic views of mountains, gorges, tunnels, trestles and historic
sites. I did not take the ride, but
learnt from fellow passengers that they could complete only half of the ride as
the track ahead was blocked by landslides.
They got a partial refund.
The
third port of call was Ketchikan. It is
a quaint small town of 14,000 population near Tongrass Forest in Southeastern
Alaska. The city has had several claims
to fame since inception in 1885, starting with “Salmon Capital of the World” to
“Rain Capital of Alaska” to having the world's largest collection of standing
totem poles. The best salmon I had was
here, at Alaska Fish House- which take pride in their daily fresh catch. The pink of the salmon was quintessentially
Alaskan. There were rows of shops selling Alaskan fur products and jewelry. I explored a fur shop and
marveled at mink coats, fur undergarments and a $30,000 blanket made from skin
of 12 Alaskan foxes.
The
final stop was at Victoria, British Columbia.
It is one of the oldest cities in the Pacific Northwest, beginning as a British
settlement in 1843. Being Canadian
territory, non-Americans require Canada visa to enter, which therefore becomes
mandatory for cruise ship passengers. It
was a charming city with Victorian architecture (most evident in the Parliament
building and the Empress Hotel), quaint shops and great food options. The harbor was busy with a large population
of sail boats, excursion boats and water taxis in it. We saw beautiful people (including a rickshaw
puller), vibrant bars, gorgeous old cars and excited tourists.
Glacier
Bay experience: A narrative of Alaska cruise is not
complete without a special reference to the Glacier Bay. Geologically, the area is most significant,
as it saw the most dramatic glacial retreat in recorded history. Only 260 years ago, the place was one mass of
glacial ice. Then the glacier started
receding, and has moved back by about 60 miles today. The place is now a hotbed of scientific
research. The Glacier Bay National Park
covers an area of 5130 sq miles, out of which 27% area is covered with 1045
glaciers. The most famous ones are Grand
Pacific Glacier, Johns Hopkins Glacier, Margerie Glacier and Lamplugh
Glacier. These glaciers are 1-2 miles
wide, 12-35 miles long, with an ice flow rate of 1-15 feet per day. 5 major earthquakes of reading around 8 on
Richter scale have happened in the area in the last two centuries. Glacier Bay is a designated National Park &
Preserve, World Biosphere Reserve and World Heritage site. In 2017, the place has had around 600,000
visitors. The most famous accommodation
in the sparsely populated area is Glacier Bay Lodge at Gustavus, but the cruise
ship passengers get to see the place from ship only. We reached Glacier Bay on Day 5 morning. When I woke up and walked up to the balcony,
I was greeted by misty snow-capped mountains on the shore, and mini icebergs
floating on the placid emerald blue water.
The public announcement system announced that we were approaching Glacier
Bay, and the National Park Rangers were already on board (not sure how they got
in) to narrate the details of the place.
The ship was moving so softly, as if it did not want to disturb the tranquility of the place. After a hurried breakfast, we assembled to
the 8th floor viewing deck.
By that time, the ship was almost at the end of the Bay, where a swathe
of ice was floating on the water, and the retreating glaciers formed a U shape
of the shore line. On the left of our
ship, lay the Margerie Glacier in full glory.
We were extremely lucky that it was a bright sunny day which allowed us
a great view. The previous week’s cruise
encountered rainy weather I was told. We
could see chunks of ice falling off the glacier in to the sea. A bright red excursion boat was much closer
to the glacier- those are specialized adventure tours that are for the
experienced and adventurous travelers.
Passengers were super excited and were clicking photos and selfies
merrily. We enjoyed the view from both
the 8th and the 13th floor decks, and talked to the
Rangers. The ship stayed there for over
an hour, before taking a U-turn slowly on the port side. We did not see much wildlife, though some
said they spotted beaver and rabbit. I
caught a fleeting glance of what was possibly a fly fish.
The
cruise experience overall was overwhelming.
The newness of everything, the pleasure of slowly getting assimilated in
the milieu, the virgin beauty of the place, the serenity of the landscape, the
crispness of the air, the sharp breeze of the sea, the grandeur of the ship,
the tsunami of fun going on everywhere leaves an indelible impression in the
mind. No wonder the cruise lines have a
big emphasis on loyalty programs. One
cruise line manager said “The third [sailing] is what we believe the tipping
point is of when you’re considered a cruiser…We should be designing the loyalty
program to hand you more from the first cruise to the second and the second
cruise to the third.”